Launching on Monday 16/11/2015. Citizens Advice Manchester will offer the ability to contact us via Skype. This can be done either directly with Skype Chat adviser Monday to Friday 9:30am to 5:00pm or by booking a Skype video appointment with one of our advisers. In order to access either service you must have Skype installed on your PC or device. This is another way for you to get the help you need in a way that works for you.