New job vacancies

Citizens Advice Manchester is a progressive and dynamic advice service offering exciting career opportunities for individuals to join our team.  

We are looking for enthusiastic and motivated people to help deliver a first class advice service via our new health and well-being referral hub.  The hub will provide a single point of entry to link patients with advice and support services.  

Post 1:     Enhanced Triage Assessor
Hours:     35 hours per week
Salary:     £20,253

Download the Job Pack here

We are seeking to appoint an experienced and competent Triage Assessor.  The assessor will be the first point of contact for referrals made by GPs and other health professionals for their patients.  Based in the City Centre you will deliver an ‘enhanced triage’ service which will assess each person’s advice needs and then provide or identify the most appropriate advice solution. 

Post 2:     Form Filler
Hours:      35 hours per week
Salary:     £19,048 per annum

Download the Job Pack here

This post will respond to referrals from the enhanced Triage Assessor.  The post holder will assist clients in completing welfare benefits and other application forms.  The service will be delivered via telephone and face to face at a range of outreach venues and specifically at GP Practices and Health Centres. 
We value our employees and can offer the following benefits:
•    Generous salary
•    26 days annual leave plus bank holidays
•    Health plan with integrated Employee Assistance Programme
•    Flexi Time working


The closing date for applications is Wednesday 1 June 2016.  
Interviews will be held during the week commencing Monday 6 June 2016.

Citizens Advice Manchester has a strong commitment to equality and working with diverse communities.