If you are on Universal Credit you can support from United Utilities with your water bill. They can delay your water bill payments for up to eight weeks until your first Universal Credit payment arrives. If this applies to you, please give them a call on 0800 072 6765
If you're having trouble paying your water bill, please give them a call on 0800 072 6765. Their team who are specially trained to handle sensitive issues and are dedicated to getting you back on track. Alternatively, please complete their struggling to pay form and they will call you back.
They offer a package of support based around your personal circumstances.
Find out more at https://www.unitedutilities.com/services/your-bill/difficulty-paying-your-bill/