Volunteer with us
At CAM, we are committed to providing a high-quality service to our clients and supporting them in the best way possible. To help us achieve this, we follow a thorough recruitment process to ensure that our volunteers align with the core values we strive to uphold: Responsibility, Solution-Focused, Inclusivity, and Integrity.
We value every individual who joins our team, and our recruitment process reflects our commitment to accessibility. We offer several ways for you to engage with us, learn more about the roles, and find the best fit for you.
What our volunteers say
Volunteering can be a route into employment, or an opportunity to try something different. Nearly one third of volunteers who leave us go on to paid employment. Volunteering with us provides skills and experience that is valued by many employers. A lot of our paid staff, including our Chief Executive, started out as volunteers.
All volunteers are fully supported and supervised throughout their involvement with Citizens Advice. There will be a paid member of staff that you can turn to for extra support if you feel you need it.
We make sure that you are not put in situations that are beyond your abilities, and will work with you to help ensure that you find volunteering with us both challenging and rewarding.
Discover Our Volunteer Programme 2025/26
Our volunteer programme gives you the opportunity to make a real difference in your community. We know our volunteers enjoy working directly with Manchester residents, so our training and programme are designed to get you supporting clients safely and as quickly as possible.
Find out more and apply below!
We are currently accepting applications for Volunteers!
Social Media Volunteer
Help us tell the story of Citizens Advice Manchester!
Do you enjoy social media, creating content and coming up with new ideas? Join Citizens Advice Manchester as a Social Media Volunteer and help us showcase our work, promote our services and connect with communities across Manchester.
You’ll have the opportunity to create photos, videos, graphics and written content, build a portfolio of work and learn how to create content in line with national brand guidelines. Full training and support will be provided, and no previous professional experience is needed.
Time commitment: 3–5 hours per week, plus travel time where required.
Location: Our city centre office, community hubs, advice van and pop-up events across Manchester.
Find out more about the role - Role Spec Social Media Volunteer
Apply below!