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Our Impact
Last year we helped 50,000 people in the city take charge of their finances by offering guidance and support on debt and benefits. Helped thousands of families into secure housing, supported victims of crime, worked with people struggling to remain in or find employment and provided access to the skills and advice that will allow parents to give their children the best start in life. Our advice makes communities more independent, saves time and money for public services, and brings income into the region.
50k+
People helped
Last year we supported over 50 thousand people from across the city find a way forward with their problem.
124k
Problems resolved
Our advisers were able to resolve nearly a quarter of a million problems that were presented to them in the last 12 months.
£9m
£9 million
We increased the incomes of our residents through debts written off, benefits gained and consumer compensation for local people.