Face to Face access
Town Hall Service
Our new Information Hub at Manchester Town Hall Customer Service Centre is open Monday to Friday 9.30am to 2pm.
How we can help
The Information Hub service can:
- Make a brief assessment of your enquiry and provide basic information.
- Help you to access online advice & information or submit electronic forms
- Help you to use the Free Phone service in the Customer Service Centre to call our advice line.
Access in the Community
We now deliver assisted digital help at a number of venues across the city. During these sessions we can help you with online advice, help with online services such as Manchester Move or Universal Credit and provide support in accessing our other advice services. These sessions take place
Yes Centre, Briscoe Lane; Mondays 12.30 - 3.30pm
Abraham Moss, Crescent Road; Mondays 10am to 1pm
Harpurhey Library, Rochdale Rd; Tuesdays 9.30-12.30pm
The Hive, Plant Hill Rd; Wednesdays 10am-1pm.
Gorton Library, Tuesdays 10am-1pm
Longsight Library. Tuesdays 10am-1pm and Thursday 10am-1pm.
Wythenshawe Forum Library, Mondays 10am to 1pm
Trinity House, Rusholme, Grove Cl, Manchester M14 5AA, Thursdays 10am-1pm