Welcome to Citizens Advice Manchester
Citizens Advice Manchester offers free, confidential, impartial and independent advice and information on a wide range of subjects.
Get in touch through our Adviceline, Town Hall service, access points across the city or via webchat and email services.
Get Advice
We are a charity. Help us to keep changing lives with advice.
Without the generous support of people up and down the country, we couldn't continue the work we do.
Latest News
Campaigning
As well as providing advice, every Citizens Advice Bureau has a twin aim of collecting evidence from clients’ experiences – and our experiences of advising them – and using this to campaign for positive changes that can benefit everybody, and not just people who come in to the bureaux.
Latest Tweets
-
Are you moving house with someone soon? @CitizensAdvice found you’ll end up paying more to redirect your mail if yo… https://t.co/euJpo4GGbZ -
Research from @CitizensAdvice shows people who aren’t paid #UniversalCredit on time are more likely to get into deb… https://t.co/g120vrWP1y
-
If you're struggling to cope on a low income, we're #heretohelp - get in touch today https://t.co/2LXyeA6oqz
Volunteer with us
Volunteering can be hugely rewarding! If you’d like to boost your CV and enhance your skills for life and work or simply help people from your community, then you should consider volunteering for us. We’re one of a network of over 400 bureaux across England and Wales. You may even have visited us for advice – over 40% of the population has! Find out more
Feedback - Tell us how we helped you
Your feedback is really important, it is good to hear what we are doing well and where we can improve our services.
Supported by
The Foresters Friendly Society
Co-operative Bank Railway Benevolent Fund
Good Things Foundation
Manchester City Council
British Gas Energy Trust
Pharmacist Support
Legal Aid Agency
Citizens Advice
Irwin Mitchell
Oddfellows
Riverside
Universal Credit has been back in the news over the past couple of weeks, after the National Audit Office highlighted a number of delivery challenges with the system.
These challenges were inevitable — Universal Credit is the biggest change ever to the welfare system and affects around 7 million people. The real test for the government is whether they’re willing and able to act on emerging evidence, and make the necessary improvements so it works for everyone.
We support the principles of Universal Credit. From our experience of advising hundreds of thousands of people about the previous benefits system each year, we recognise the need to simplify the system.
But it’s clear more needs to be done to make sure Universal Credit works for everyone. We’re encouraged the Work and Pensions Secretary, Esther McVey, has already made changes — and indicated last week she’s willing to make more. But with the rollout accelerating, changes need to happen more quickly.