Get Advice

Donate

We are a charity. Help us to keep changing lives with advice.
Without the generous support of people up and down the country, we couldn't continue the work we do.

Latest News

Featured
Are you getting paid less than minimum wage or living wage?
Are you getting paid less than minimum wage or living wage?

Most people who work are entitled to get paid at least the National Minimum Wage. This includes casual workers, people on zero hours contracts and agency workers.

There is also a higher rate called the National Living Wage. You should be paid this if you’re 25 or older and you’re entitled to the National Minimum Wage.

Your employer can’t fire you or alter your work to get around the National Living Wage. For example, they can’t take work that you've been doing away from you and give it to someone under 25 to avoid having to increase your wage. If you think your employer has changed your job to get around the minimum wage, it's worth getting advice.

Read More →
Working people now rely on Universal Credit to make ends meet

By the time it is fully rolled out in 2022, more than half of the 7.2 million households claiming Universal Credit will be in work. 3.9 million working families moving onto Universal Credit will face changes and challenges when they do so. New analysis from Citizens Advice finds some workers may struggle to achieve financial stability on Universal Credit - particularly those affected by cuts made to the benefit since 2015 and those in less traditional forms of work.

These two reports explore the changes to people’s work incentives on Universal Credit and the specific issues for those in non-traditional work. They also look at ways these problems could be addressed to make the new benefit fit for purpose in the modern labour market.

Read the reports here

Read More →

Campaigning

As well as providing advice, every Citizens Advice Bureau has a twin aim of collecting evidence from clients’ experiences – and our experiences of advising them – and using this to campaign for positive changes that can benefit everybody, and not just people who come in to the bureaux. 

Latest Tweets

Volunteer with us

Volunteering can be hugely rewarding! If you’d like to boost your CV and enhance your skills for life and work or simply help people from your community, then you should consider volunteering for us. We’re one of a network of over 400 bureaux across England and Wales. You may even have visited us for advice – over 40% of the population has! Find out more

Supported by

The Foresters Friendly Society
Co-operative Bank            Railway Benevolent Fund
Good Things Foundation
Manchester City Council
British Gas Energy Trust
Pharmacist Support
Legal Aid Agency
Citizens Advice
Irwin Mitchell
Oddfellows
Riverside