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Do you struggle with energy bills?
Do you struggle with energy bills?

Our dedicated energy advice team are trying to find out about what type of help you need and how we can make it easier to get that help.

It's just a short survey and shouldn't take longer than a few minutes to answer.

If there are any questions which you don't feel comfortable answering, just let me know and we can skip them.

Fill in our survey

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Are you getting paid less than minimum wage or living wage?
Are you getting paid less than minimum wage or living wage?

Most people who work are entitled to get paid at least the National Minimum Wage. This includes casual workers, people on zero hours contracts and agency workers.

There is also a higher rate called the National Living Wage. You should be paid this if you’re 25 or older and you’re entitled to the National Minimum Wage.

Your employer can’t fire you or alter your work to get around the National Living Wage. For example, they can’t take work that you've been doing away from you and give it to someone under 25 to avoid having to increase your wage. If you think your employer has changed your job to get around the minimum wage, it's worth getting advice.

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Campaigning

As well as providing advice, every Citizens Advice Bureau has a twin aim of collecting evidence from clients’ experiences – and our experiences of advising them – and using this to campaign for positive changes that can benefit everybody, and not just people who come in to the bureaux. 

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Volunteer with us

Volunteering can be hugely rewarding! If you’d like to boost your CV and enhance your skills for life and work or simply help people from your community, then you should consider volunteering for us. We’re one of a network of over 400 bureaux across England and Wales. You may even have visited us for advice – over 40% of the population has! Find out more

Feedback - Tell us how we helped you

Your feedback is really important, it is good to hear what we are doing well and where we can improve our services. 

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