Dealing with a letter saying bailiffs will visit

Dealing with a letter saying bailiffs will visit

If you haven’t paid a debt you might be sent a letter from bailiffs (also called  ‘enforcement agents’) saying they will visit your home to collect payment.

Don’t ignore the letter - this is called a ‘notice of enforcement’. If you do the bailiffs can visit your home after 7 days. As well as collecting payment for the debt they can charge you fees so you could end up owing more money.

There are things you can do to stop them coming if you act quickly.

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Need help making your Universal Credit claim?

Need help making your Universal Credit claim?

Universal Credit works differently from other benefits - so if you’re moving from another benefit it’s important to know the differences.

Citizens Advice Manchester has a dedicated team who will help you make your initial claim online for Universal Credit. The team are delivering sessions at the following locations.

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Universal Credit is complex. We have advice on how it works

Universal Credit is complex. We have advice on how it works

Universal Credit is being introduced across the UK in stages. It will replace 6 ‘means-tested’ benefits - these are benefits you can get if your income and savings are below a certain level.

Whether you should apply for Universal Credit instead of one of these benefits, depends on where you live and your circumstances - check if you can apply.

Universal Credit works differently from other benefits - so if you’re moving from another benefit it’s important to know the differences.

The biggest differences are:

  • you can get Universal Credit if you’re unemployed but also if you’re working
  • you’ll get a single payment each month, rather than weekly or fortnightly
  • instead of getting a separate housing benefit, your housing costs will be paid directly to you as part of your monthly Universal Credit payment
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Thank you to our volunteers!

Citizens Advice Manchester celebrating the inspirational volunteers who dedicate their time to solving people’s problems and making a difference to their lives.

To mark Volunteers’ Week (1-7 June), we're is shining a spotlight on the remarkable contribution of our team of 70 volunteers who give up hundreds of hours each week to help people find a way forward.

In the last year, Citizens Advice Manchester has helped 28,398 people with problems ranging from housing and debt issues to benefits and employment rights.

Our volunteers have played a crucial role in ensuring that people across the city get the advice and support they need to get on with their lives.

Citizens Advice Manchester offers a wide range of voluntary roles - from events volunteers and digital advice coaches to campaigners and trustees. Watch this space for a blog post from one of our volunteers coming later in the week.

Andy Brown, Chief Executive Officer at Citizens Advice Manchester said: “Thanks to our amazing volunteers we are able to continue making a huge difference to people’s lives. Our volunteers give up their time for free to help people who may be going through problems to get back on their feet.

Volunteering also brings its own rewards and is a great way to meet new people and learn new skills. If you can spare a few hours each week, we’d love to hear from you.”

Nationally, Citizens Advice relies on 23,000 volunteers who help provide support in 2,900 locations across England and Wales - helping 2.7 million people every year.

Thanks to the contribution volunteers make to local Citizens Advice, two out of every three clients have their problem solved and four out of five say the advice received improved their lives.

If you’re interested in finding out more about volunteering with Citizens Advice Manchester, visit our volunteering page to complete an application, or visit us at one of the following locations throughout the week:

  • Thursday 1st June - East Hub. Garrett Way, Gorton, M18 8HE 10.30 - 2.30

  • Friday 2nd June - Civic Centre, Wythenshawe, M22 5RX 11.00 - 2.30

  • Monday 5th June - Central Library, St Peter’s Square, M2 5PD 11.30 - 2.30

  • Tuesday 6th June - Harpurhey Library, Rochdale Road, M9 4AF 10.00 - 1.00                                                              - Longsight Library, Stockport Road, M12 4NE 3.00 - 4.00

WhatsApp Debt Service

WhatsApp Debt Service

Do you use WhatsApp and need Debt Advice?
You can now get advice by sending us a WhatsApp message to the number below. 

Our WhatsApp number is:  +4367762123785

Copy this number and create/add us as a new contact.  Before sending your first message, please check that you can see the Citizens Advice Manchester logo as the profile picture. 

By sending a message to this service you are confirming that you’re happy with our terms and conditions and the way we’ll collect, store and protect your personal information. Please see below for full details and terms of service. 

 

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New access points

New access points

We now deliver assisted digital help at a number of venues across the city. During these sessions we can help you with online advice, help with online services such as Manchester Move or Universal Credit and provide support in accessing our other advice services. These sessions take place

  • Yes Centre, Briscoe Lane; Mondays 12.30 - 3.30pm
  • Harpurhey Library, Rochdale Rd; Tuesdays 9.30-12.30pm
  • The Hive, Plant Hill Rd; Wednesdays 10am-1pm.
  • Longsight Library. Tuesdays 10am-1pm
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