Vacancies

Citizens Advice Manchester is an innovative and successful advice service which puts clients first and focuses on delivering high quality advice and casework via telephone, digital and face-to-face channels.  

We value all our people and can offer a supportive culture within a charity setting that is committed to social justice.  All of the roles below attract a rewarding remuneration package with excellent terms including:

  • a flexible 35 hour working week

  • pension scheme

  • health plan (with integrated EAP)

  • generous holiday entitlement (26 days per year in addition to bank holidays)

  • city centre location


Supporting People with MS Project

We are offering exciting opportunities to join our Welfare Benefits Team and be at the forefront of a new project funded by The National Lottery Community Fund and delivered in partnership with The MS Society.  The project has been designed to provide support and advice to improve the lives of people living with MS.

Based in our Manchester City Centre office and working alongside our existing advice teams, staff and volunteers from the MS Society, the successful candidates will also support our other existing advice services.

We are seeking to appoint an experienced and competent specialist welfare benefits adviser who has recent experience of delivering specialist advice, has excellent interpersonal and communication skills and is able to work flexibly as part of a team.

Post: Welfare Benefits Caseworker Salary: £23,632 - £25,214 (dependent on experience) Hours: 35 per week

To download a Welfare Benefits Caseworker Pack click HERE

CLOSING DATE: 10am on Tuesday 28 May 2019 (Interviews to be held Monday 3 June 2019)

We are also seeking to appoint an experienced and competent Generalist Adviser who has recent experience of delivering generalist advice, has completed (or is working towards)  their Generalist Advice Certificate, has excellent interpersonal and communication skills and is able to work flexibly as part of a team.

Post: Generalist Adviser – Welfare Benefits Team Salary: £20,868 - £22,885 (dependent on experience) Hours: 35 per week

To download a Generalist Adviser Pack click HERE

CLOSING DATE: 10am on Tuesday 28 May 2019 (Interviews to be held Monday 3 June 2019)