Difficulty in paying your Water Bill
If you are on Universal Credit you can support from United Utilities with your water bill. They can delay your water bill payments for up to eight weeks until your first Universal Credit payment arrives. If this applies to you, please give them a call on 0800 072 6765
If you're having trouble paying your water bill, please give them a call on 0800 072 6765. Their team who are specially trained to handle sensitive issues and are dedicated to getting you back on track. Alternatively, please complete their struggling to pay form and they will call you back.
They offer a package of support based around your personal circumstances.
Find out more at https://www.unitedutilities.com/services/your-bill/difficulty-paying-your-bill/
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Do you struggle with energy bills?
Our dedicated energy advice team are trying to find out about what type of help you need and how we can make it easier to get that help.
It's just a short survey and shouldn't take longer than a few minutes to answer.
If there are any questions which you don't feel comfortable answering, just let me know and we can skip them.
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Are you getting paid less than minimum wage or living wage?
Most people who work are entitled to get paid at least the National Minimum Wage. This includes casual workers, people on zero hours contracts and agency workers.
There is also a higher rate called the National Living Wage. You should be paid this if you’re 25 or older and you’re entitled to the National Minimum Wage.
Your employer can’t fire you or alter your work to get around the National Living Wage. For example, they can’t take work that you've been doing away from you and give it to someone under 25 to avoid having to increase your wage. If you think your employer has changed your job to get around the minimum wage, it's worth getting advice.
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Working people now rely on Universal Credit to make ends meet
By the time it is fully rolled out in 2022, more than half of the 7.2 million households claiming Universal Credit will be in work. 3.9 million working families moving onto Universal Credit will face changes and challenges when they do so. New analysis from Citizens Advice finds some workers may struggle to achieve financial stability on Universal Credit - particularly those affected by cuts made to the benefit since 2015 and those in less traditional forms of work.
These two reports explore the changes to people’s work incentives on Universal Credit and the specific issues for those in non-traditional work. They also look at ways these problems could be addressed to make the new benefit fit for purpose in the modern labour market.
Read the reports here
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